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Getting the Message: Enhancing Personal Connections through Electronic Communications


Friday, January 24, 2014
8:00 AM – 8:30 AM Registration
8:30 AM – 10:30 AM Program

200 S. Broad Street
Suite 700

Philadelphia, PA 19102
New technologies have allowed us to communicate with customers, clients, and co-workers more efficiently than ever, but often you can lose the "human touch" that face-to-face interaction otherwise facilitates to build effective, lasting relationships.

Join Brian Shapiro, President, Shapiro Communications, as he demonstrates how to take into account different perspectives to clearly understand the thoughts, feelings, and motivations of your audience. In this interactive training session, you will learn how to recreate the face-to-face experience through electronic communications, discover the hidden opportunities in email to understand the sender's real intent so you can respond in powerful, positive ways, and leverage different communication styles to reach Baby Boomers, Generation Xers, and Millenials through the technologies and mediums they use most.

Brian Shapiro, President, Shapiro Communications


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Registration/Cancellation Policy:
Pre-registration is necessary, availability is not guaranteed for walk-ins. Payment is required upon registration/entrance. No refunds will be given one week prior to program/event. Substitutions may be made. Tickets will be held at the door. Reserved seating for tables of 10 only. Please advise your guests that tickets will be held at the door under your company name.

Attendee Policy:
Chamber programs are privately sponsored events with a structured format. No demonstrations or other disruptions will be tolerated. Violation of this policy may result in the attendee's removal from the premises without refund, in addition to possible legal remedies.

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