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Webinar: Follow Through: Why People Don’t and How You Can


Thursday, May 15, 2014
10:00 AM – 11:00 AM Program


In this webinar, Follow Through: Why People Don’t and How You Can, Mark Goulston, M.D., makes the case for the importance of follow through, and provides the steps necessary to follow through on your commitments to gain respect and trust from others, and to succeed in your career and business. This webinar is part of Small Business Week, to learn more about events and activities happening during the week, visit:

About the Speaker:

Mark Goulston is a business advisor, consultant, speaker, trainer and coach. He is a clinical psychiatrist who honed his skills as an FBI/police hostage negotiation trainer. He is renowned for increasing people’s ability to get through to anyone.

Goulston is Chairman and co-founder of Heartfelt Leadership. He is also the Resident Big Brother at Business Women Rising and serves on the Board of Advisers of American Women Veterans, as well as Health Corps, the youth-centric lifestyle organization founded by Dr. Mehmet Oz.

Goulston’s development of his skills started with his education: a B.A. from UC Berkeley, an M.D. from Boston University and a post-graduate residency in psychiatry at UCLA. He went on to be a professor at UCLA’s internationally renowned Neuropsychiatric Institute for more than 20 years.

Goulston later become a Fellow of the American Psychiatric Association and was named one of America’s Top Psychiatrists for 2004-2005 and again in 2009 and 2011 by Washington, D.C.-based Consumers’ Research Council of America.

You will learn:
• Why people don’t follow through.
• Why people make promises that they might not keep.
• The importance of integrity.
• The steps necessary for consistent follow through

The series is designed for all employee levels and provides you with an opportunity to learn from the comfort of your work environment. Organizations are welcome to register for one webinar seat, and use their own conference or meeting facilities to view the live webinar with a larger group of interested colleagues. Questions are encouraged and listeners are guaranteed to come away with clear business principles they can apply to their own company and career.

IMPORTANT NOTE: Once registered, you will receive a meeting confirmation with login instructions from our partner at Soundview Live. The sender email will be coming from either or Once received, please take a moment prior to the webinar to test your computer for compatibly. For technical support call 800.843.9166 or email


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Registration/Cancellation Policy:
Pre-registration is necessary, availability is not guaranteed for walk-ins. Payment is required upon registration/entrance. No refunds will be given one week prior to program/event. Substitutions may be made. Tickets will be held at the door. Reserved seating for tables of 10 only. Please advise your guests that tickets will be held at the door under your company name.

Attendee Policy:
Chamber programs are privately sponsored events with a structured format. No demonstrations or other disruptions will be tolerated. Violation of this policy may result in the attendee's removal from the premises without refund, in addition to possible legal remedies.

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